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THE COMPANY

SAP Service was born committed to fight for the most up to dated and trained technicians in Brazil.

Focusing on this journey, we work hard to bring the most recent innovations in the market, and, without any doubt, to support you on this dificult and constructive activity.

With the most focused comprehensive services and courses in Brazil, we defend the best practices to attend the most diverse segments and ensure that everyone can have access to quality transformative education.
We know you can transform the reality too, come along to learn and share your knowledge with us.

Logo da SAP Service com traços brancos.
Logo do Sergio Palazzo.

We work so that our countries can seriously provide basic sanitation for the entire population, among so many essential public services, since it is an indispensable tool to make people healthy and able to get education.

Água encanada e pura que chega a vida de todos os brasileiros. Na imagem, um cano jorra água na mão de uma pessoa em um final de tarde - a imagem captura principalmente o efeito da água nas mãos dessa pessoa.

Our purpose.

Health is the most important aspect of a human's life, and basic sanitation is extremely important to sustain this pillar, which is based on the main conditions for survival. Without health there is no life, there is no education, there is no work and there is no progress. SAP Service Consulting Engineers emerged with the purpose of changing the basic sanitation scenario in Brazil, a country that is unequal in several aspects.

Our purpose is to give the public services concessionaires the opportunity to provide all brazilians with access to sanitation and other services, which is essential for survival and so people can be able to develop themselves intellectually and professionally. A country that brings sanitation to all its citizens is a country that is taking the first steps to a better education – and a more worthy future.


The mission of bringing sanitation to all brazilians is complex. Many reforms are required in the distribution of water and collection and treatment of sewer, especially in urban centers, which can be challenging since there are many pipes underground in a disorganized way and unmapped . Trenchless Methods are important allies to minimize drilling and facilitate operations that can be performed more discreetly, avoiding opening trenches that can generate financial and infrastructure damages.

Basically, it is possible to perform tasks such as installing new pipelines, replacing, installing, repairing or even renovating the pipes without the need of an excavation that can cause noise, traffic jams and several other problems. SAP Service believes in a country where everyone has access to basic sanitation and other essential services using Trenchless as a main tool. We invite you to join our fight and learn more about our work.

What is Trenchless?

OUR FOUNDER: ENGINEER SERGIO AUGUSTO PALAZZO

Sergio Palazzo, mechanical engineer from Universidade Brás Cubas and postgraduate in Business Administration (Harvard Business University), Production Management (UFSCar) and Basic and Environmental Sanitation Engineering (UNIP-INBEC). Sergio is the grandson of Italian immigrants and grew up in a tenement on downtown street in São Paulo.

After an intensive journey of studies inside and outside of Brazil, he participated in the Executive Sub Committee of ISTT (Internacional Society for Trenchless Technology), which ABRATT (Brazilian Association of Trenchless Technology), that had Sergio Palazzo as one of the founders.


SAP Service is the channel he uses, convinced that he will pass on all his “know-how” in the best way to many technicians and engineers who search for improving their knowledge.
With more than 30 years of experience in TRENCHLESS – and more then 500 technicians and engineers trained in the area, it is more and more certain that the dream of giving basic sanitation to everyone, although complicated , it isn`t impossible.

The future is to find the best solutions for different needs – Sergio Augusto Palazzo P.E. is determined to study possibilities for future constructions, for future students, for future citizens. Knowledge only makes sense when it is shared and finally becomes reality.

Our founder dreams and fights for a reality that only knowledge can make it. His long journey of studies is living proof of that – now Sergio Palazzo, the boy who was born in a tenement on downtown, is ready to change the reality of Brazil. SAP Service is the starting point for all of this.

O fundador da SAP Service, Sergio Palazzo, com as mãos no bolso sorridete e olhando para cima. O fundador da SAP Service, Sergio Palazzo, em pé se apoiando em uma bengala com a outra mão no bolso. Ele olha diretamente para sua direção.
Logo SAP Service com preenchimento branco.

Sergio Palazzo, much more than know-how: the power to make a difference.

Why choose SAP Service Engenheiros Consultores?

Our advantages

Ícone que reprensenta o sonho da SAP Service em levar saneamento básico para todos. Nele, podemos ver uma torneira que deixa pingar água sobre um semi-círculo com formas irregulares que representam o planeta terra.

MUCH MORE THAN A PURPOSE.

We believe and fight for a country where basic sanitation for all is not a distant utopia, but a reality. And with this objective in mind, with the certainty that this dream is more than possible, SAP Service Consulting Engineers defends, teach and learns about the TRENCHLESS every day.

Ícone que representa o pioneirismo no estudo e execução de MND no país por Sergio Palazzo. Nele, podemos ver uma bandeira com a inscrição MND.

THE BEST OF TRENCHLESS.

As pioneers of the TRENCHLESS in Brazil, we are convinced about the scope of this method for construction jobs in different scenarios in the country and, with years of experience in the area, we have already consulted the most diverse constructions inside and outside the country.

Ícone que representa as conexões que são possíveis graças aos serviços da SAP Service.Nele, podemos ver uma porta que, se vista em outra perspectiva, pode ser uma pessoa sorridente.

MAKE VALUABLE CONNECTIONS.

To always evolve, in career and in life, the connections we have are fundamental to find new opportunities. Consulting and learning with us is opening doors to new perspectives in your area - expanding your knowledge and worldview.

Ícone que representa o cuidado e habilidade com planejamento da SAP Service.Nele, podemos ver um relógio e uma folha de planejamentos.

MASTERY IN PLANNING.

In our services, from consultancy to classes, from lectures to our FREE NEWSLETTER ,planning is our priority, with the objective of make the best results possible. After all, only with a quality plan we can reduce the risks in the constructions that will be conducted by you one day.

Ícone que representa a participação dos riscos que a SAP Service toma em seus serviços. Nele, podemos ver duas mãos segurando uma placa de perigo firmemente.

WE PARTICIPATE IN THE RISKS.

It is not enough to say that risks exist, we are committed and participate of the inherent risks in any job. Your safety guarantee is also ours, once SAP Service is the only company to fully participate in your measurable risks on the market.

Ícone que representa a constante renovação da SAP Service em aprendizado. Nele, podemos ver uma escada que vai em direção às nuvens.

WE ARE IN CONSTANTLY LEARNING.

Share this dream with us and be a part of this transformation. SAP Service is proud to teach and learn for all these years.


We already work with:

Ícone AESABESP
Ícone Amanco Wavin
Ícone BRK Ambiental
Ícone CPS Engenharia
Ícone LFM
Ícone THEMAG

Events.

Stay tuned for the last great events that SAP Services shall be present.

Pipelines 2022 Conference.
14th ASCE UESI / BAMI-I UIS School
Saiba mais.

Pipelines 2022 Conference.
13th ASCE UESI / BAMI-I UIS School
Saiba mais.

Pipelines 2022 Conference.
IFAT 2022
Learn more.

Pipelines 2022 Conference.
Pipelines 2022 Conference
Learn more.

CONSULTANCY

Consulting with SAP Service is a unique experience for your CV. More than pioneers of the TRENCHLESS , we are passionate about teaching and learning in this area.
Our consultancies are for you who want to install new pipelines underground or renovate the existing one, or if you need technical assistance for a work or even want help to make more complete and studied projects. In concrete paving, we can help your planning to execute the jobs and teach you how to manage their productivity.
Defending the use of the TRENCHLESS as the most appropriate method for the social well-being of urban areas, we invite you to learn more about our consultancies:

Sergio Palazzo gesticula com as mãos enquanto faz consultoria para concessionários.

STUDIES OF ALTERNATIVES FOR TRENCHLESS:

Projeto SABESP Genesys é um exemplo de Instalação de Redes por MND.Na imagem, podemos ver equipamentos necessários para um projeto dessa magnitude, assim como colaboradores trabalhando arduamente.
Sabesp GENESYS Design. Made by SABESP and executed by PASSARELLI.
A imagem mostra o processo de instalação de redes novas por tubo piloto. Nela, podemos ver dois colaboradores operando uma máquina.
CONSTRUCTION OF NEW SEWER PIPELINES BY PILOT TUBE, executed by LFM for SABESP in São Bernardo do Campo - SP.

INSTALLATION OF NEW NETWORKS BY TRENCHLESS

• CONSTRUCTION OF NEW SEWER NETWORKS BY PIPE JACKING

• CONSTRUCTION OF NEW SEWER PIPELINES BY PILOT TUBE

When the intention is to install new underground networks (like sewage networks, water, cables for electricity...), applying techniques that prioritize the least impact of the urban perimeter are more than necessary, after all, with the expansion of urban areas, planning must not only focus on the immediate result, but also on the future development of cities.
Thinking about future expansions and the least possible impact on the population (both in the routine and in the infrastructure of cities), we make a study of the urban area for the installation of new networks using the TRENCHLESS. The priority of this consultancy is collect information about the residences, businesses and traffic in the place to arrive at the best possible solution: the one that brings less impact and that, at the same time, brings more benefits for a longer time.
So, planning with all the know-how of SAP Service with TRENCHLESS will be carried out in an integral and effective way, so that the installation of these new networks be the best installation possible.

RENOVATION OF EXISTING NETWORKS BY TRENCHLESS

• REHABILITATION OF SEWAGE COLLECTORS AND INTERCEPTORS

• REPLACING WATER PIPELINES - BY PIPE BURSTING

Over time, it is to be expected that some sewer or water networks will present problems. Water networks, for example, can suffer incrustation (when solid substances accumulate on the walls of the pipes ), reducing the space that the water flows; or even they can suffer corrosion (when the walls of the pipe are worn down by the action of different chemical substances).
All these factors mentioned tend to reduce the water flow through the network and even cause leaks - in both cases the damage and risk are present.
In sewage networks is not different, many factors can contribute to deterioration. We believe that the TRENCHLESS is fundamental not only for a functional network that lasts for years, but also for a more integrated implementation with the urban ecosystem.

Exemplo de um processo de Renovação de redes existentes por MND. Colaboradores estão dentro de um grande tubo fazendo as renovações necessárias.
REHABILITATION OF SEWAGE COLLECTORS AND INTERCEPTORS
Renovação em redes de abastecimento de água pela técnica de Pipe Bursting (PB).Na imagem, um colaborador fica por fora auxiliando outros dois coladoradores na operação.
REPLACING WATER PIPELINES - BY PIPE BURSTING
Sergio Palazzo prestando assistência técnica em obras por MND. Na foto, Sergio assiste dois homens, ao fundo um caminhão e um cano ao lado deles - todos estão com equipamento de proteção.

TECHNICAL ASSISTANCE AT JOBSITE.

Works using TRENCHLESS are not common jobs. We found a perfect analogy in medicine, where non-invasive methods are also discrete processes, since surgeons with this specialty navigate inside your body, commanding all the equipment through Joysticks and using monitors for visualization. Just like us, from the TRENCHLESS sementa, operate the urban patient for the implementation of new networks and the renovation of existing networks.
We are highly trained specialists, and we are more than ready to assist with jobs on new or existing networks. With this support, the level of risk is reduced, you acquire the most diverse knowledge in the area, expand your stock of solutions and evaluate the quality of the services you provide.

DESIGN AND ALTERNATIVE STUDIES

Designing the installation of a public services network buried by TRENCHLESS is not a simple task. There are no basic models as in others civil constructions services. Even if any civil engineering project requires the same sequence, when it comes to TRENCHLESS there are totally different guidelines, protocols and best practices.
In this scenario, we help you understand all the guidelines involved for a successful project. During this process, we will teach you how to:

(1) Collect Preliminary Information.
(2) Collect of necessary and enough Information, focusing on the adequate level of accuracy.
(3) Start designing the solution, for the implementation of a new network or for the renovation of an existing network.
(4) Study and calculate the technical viability, generating reliable quantitative and qualitative spreadsheets.
(5) And finally, reach suitable documentation for cost budget, execution deadlines, contracting, management and job execution.

From these topics, the execution of projects by TRENCHLESS becomes much better structured; allowing to reach an adequate planning and, consequently, a better result in all the projects that you are involved.

Na imagem, podemos ver vários desenhos de projetos e equipamentos de proteção sobre a mesa.
Sergio Palazzo experiente, pronto para consultar projetos e analisar pontos falhos.

CONSULTING SERVICE IN LEGAL LITIGATION INVOLVING TRENCHLESS ACCIDENTS.

Over the last few years, with the growth in the use of TRENCHLESS, specially DIRECTIONAL DRILLING, there have been inumerous accidents, which end up generating legal liabilities.
We are prepared to analyze the reasons that led to the accident or incident, offering a safe defense or action for those involved.

Concrete, Road, Urban and Airport Flooring:

Na imagem, a pavimentação da ponte sobre a represa Billings no estado de São Paulo. Imagem 3D da pavimentação do Aeroporto de Viracopos.

WORK EXECUTION PLANNING STUDY

When the subject is concreting paving and the difficulty is in how to get the best productitivy for the project, we know how we can help you, since we have a wide experience in the execution of concrete pavements, like carried out Highways, Urban, Airport projects, Industrial External Patios and of Logistics.
SAP Service is highly qualified to collaborate with your work, from the Study and Design to the Execution. We consider the productivity, the technological aspects of the concrete, the equipment, the dimensioning and training of the operation and labor teams to get a solid and complete project; besides, trust the elaboration of production plans, the follow-up and analysis of all the variables that influence the cost and final deadlines.
Our purpose, with this wide range of experience in the area, is to clarify about the best design options to you.

PLANNING AND MANAGEMENT OF PRODUCTIVITY IN INFRASTRUCTURE JOBS

Infrastructure jobs, especially those involving the construction of roads, avenues (BRTs), airport parking areas, tunnel pavements, like many others, are included in the category where the number of variables out of control is very large. It is necessary to be constantly updating about the area to obtain the best solutions available on the market.
With an extensive dedication to studies and solutions learned in other countries, mainly with Professors Lauri Koskela (University of Huddersfield) and Glenn Ballard (UC Berkeley), we were able to establish production management standards in these circumstances with excellent productive results, applying known techniques as LAST PLANNER and Balance Chart.
With very clear and understandables practical examples, we are ready to participate in the risks in the promised results; once productivity is strongly connected with technical knowledge that is constantly updating.

Na imagem, o processo de pavimentação, detalhando a máquina utilizada para tal. Na imagem, a marginais da Castelo Branco em SP já pavimentadas.
Sergio Palazzo olha para frente, com todos os equipamentos de segurança, enquanto faz a gestão de uma obra.

COURSES and CLASSES (Webinars too)

Our classes purpose is train professionals to learn and look for the best practices in the TRENCHLESS, and in other related disciplines, so that they can better applied in different situations and to improve their experience with the area.

Na imagem, uma máquina faz a Perfuração Horizontal Direcional (HDD) enquanto alunos visualizam e aprendem a gerir e fiscalizar o processo.
CLASSES ON SUPERVISION AND MANAGEMENT OF UNDERGROUND NETWORK JOBS BY TRENCHLESS
Learn more.
Alunos estão em campo aprendendo mais sobre o funcionamento das obras no MND.
INTRODUCTION AND DETAILED DEVELOPMENT CLASSES IN INSTALLATION AND RENOVATION OF UNDERGROUND NETWORKS BY TRENCHLESS
Learn more.
Professor explica a utilidade de um equipamento até então guardado em uma maleta, enquanto os alunos observam para, só então, fazerem na prática.
Practical TRENCHLESS CLASSES
Learn more.

LECTURES

Interested in an exclusive lecture for your company on TRENCHLESS or CONCRETE PAVING? Talk to us using the button below!

Sergio Palazzo olha para sua direção com um sorriso no rosto. Em posição de se levantar, ele se prepara para uma palestra.